Legal notice

This website, waverlen.com, is operated by ALDER PARLOR GROUP LTD, trading as Waverlen. This Legal Notice identifies the company responsible for the store and provides its official contact details.

Company identification

Legal company name: ALDER PARLOR GROUP LTD.

Trading name: Waverlen.

Legal form: Private company limited by shares.

Company registration number: 17383142.

Place of registration: England and Wales, United Kingdom.

Registered office

71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

Written correspondence concerning Waverlen may be addressed to ALDER PARLOR GROUP LTD at the registered office above.

Contact details

For customer support, product enquiries, returns, refunds, complaints and privacy matters, email support@waverlen.com.

For order corrections or cancellation requests before dispatch, email orders@waverlen.com.

Our support team operates Monday to Friday during UK business hours. You may send an email at any time.

Responsibility for the store

ALDER PARLOR GROUP LTD is the seller responsible for purchases made through Waverlen. The store uses Shopify's ecommerce platform. Shopify, fulfilment suppliers and delivery carriers do not replace ALDER PARLOR GROUP LTD as your contracting seller.

Product returns

The registered office is not automatically the designated product return address. To arrange a return and obtain a prepaid return label and the appropriate destination, contact support@waverlen.com.

This procedure does not require prior approval to exercise a statutory cancellation right or restrict your legal remedies.

Intellectual property

The Waverlen name, branding, photographs, text and other website materials are owned by ALDER PARLOR GROUP LTD or used with permission. Third-party names and materials remain the property of their respective owners.

You may view the website and retain information for personal shopping, purchase records and exercising your legal rights. Other reproduction or commercial use of protected materials requires permission unless permitted by law. This does not restrict lawful reviews, complaints or use of evidence relating to a purchase.

Consumer rights

Nothing in this Legal Notice excludes or limits statutory consumer rights or any liability that cannot lawfully be excluded or limited. It does not override commitments made by Waverlen concerning your purchase.